Welfare FAQ’s – Frequently Asked Questions

Q.   How do I find a network provider?

A.   A network provider will give you the best benefit for your dollar. To locate a contracted provider follow these steps Locating a Network Provider

You can also contact the Welfare Fund office at any time.

Q.   Does my out- patient surgery require pre-certification?

A.   Only select out-patient surgeries require pre-certification with Meritain. Please refer to the Pre-Certification List on the homepage of this website.

Q.   What laboratory can I use?

A.   Eligible members have the freedom of choice to use any laboratory. However, we are seeing an increase in the number of out-of-network laboratories and this translates into larger out of pocket for our members. To get the best benefit under the plan, you should use a network lab. Be sure to let your physician know that they should use a contracted lab for all testing.